The Battle of Spyware

Have you had enough of spyware? If not, perhaps you are one of the few users who’ve had a chance to secure your system or have managed to avoid having to deal with the constant war with spyware.

More than 25% of my time during the work week is spent handling support issues for a fairly large network (40,000 + users). On the average, a machine loses network connectivity or starts ‘acting’ up solely as a result of spyware. After running Ad-Aware, Spybot, Spysweeper or other such tools, you’re left with a machine that is assumed to be safe.

Personally, I can not tell you how much I look forward to Windows XP Service Pack 2. If anything, the pop up blocker and the new firewall implementation will probably cut down the number of support issues by a large percentage. It would be nice to see a Microsoft report that offers statistical evidence as to how support issues are reduced as a result of installing the forthcoming service pack.