Broadcast Message

I’m hoping that with Scoble‘s help that I may be able to find a solution that would work in a call center environment to help broadcast an emergeny message to the computer terminal of a call center personnel.

The RSS solution would work except that the technology is geared more toward ‘pulling’ information rather than ‘pushing’ it to multiple workstations.

The IM solutions currently being tested have not turned up with positive results, primarily because AOL and Yahoo are pulling out of the enterprise IM scene and MSN’s Messenger does not have the ability to broadcast a message to multiple people at the same time. Furthermore, the goal is not to permit an environment of instant messaging but rather a platform for emergency updates.

Does anyone know of any product that would help in this situation?

Changing the Reply Header in Thunderbird

To change the reply header in Thunderbird:

1) Create a user.js file in the the profile folder for Thunderbird. This can be found at C:\Documents and Settings\[User Name]\Application Data\Thunderbird\Profiles\[Profile Name]

2) Add the following to the user.js file

// Change the reply header
// 0 – No Reply-Text
// 1 – “[Author] wrote:”
// 2 – “On [date] [author] wrote:”
// 3 – User-defined reply header. Use the prefs below in conjuction with this:
user_pref(“mailnews.reply_header_type”, 3);

// If you set 3 for the pref above then you may set the following prefs.
user_pref(“mailnews.reply_header_authorwrote”, “%s said the following”);
user_pref(“mailnews.reply_header_ondate”, “on %s”);
user_pref(“mailnews.reply_header_separator”, ” “);
user_pref(“mailnews.reply_header_colon”, “:”);
// The end result will be [authorwrote][separator][ondate][colon]

Assumptions:

1) Default installation locations for Thunderbird
2) Base OS is Windows XP

Resources:

For more information, visit Mozilla Thunderbird: Tips and Tricks