It appears that Webhost4life is rapidly declining in its service uptime guarantee and quality of service as well. While the provider has been an excellent hosting company over the last two years, the past week has trully been brutal, especially relating to the following issues:
1) After the recent upgrade to Windows 2003, all my database driven applications stopped working. This was particularly annonying considering that the SQL server that I was asked to switch to did not even resolve to the correct IP address.
2) Site statistics from the time the upgrade was completed until early Monday morning have apparently been lost due to log file corruption. While this issue may be minor for certain sites, this has been a particularly large loss for my site, primarily because the statistics help with filing requests for certain grant applications.
3) All .NET based applications did not retain their settings, as a result, any Forums or Blogs running on the site have not been working since early last week.
After searching Technorati for other blog feeds, I came across some other pretty bad stories of how Webhost4life treats their customers. For example, the following post by Wim clearly defines the typical response from the Webhost4life support team.
I used webhost4life for almost a year for my DNN site now, and it’s been doing very well. I don’t have any downtime issue and I am very please with their support.
I am on a win2003 advance plan account. They are doing just fine for me =) I do recommand other people to try, it’s $10/mo for their advance plan.
Ahhh another one of you defeated by Webhost4life. At least I ran as soon as I could – sadly it looks like you’re still with them.
My webhost4life account is doing just fine. I don’t have any problems with them since I signup 5 months ago. So why leave if nothing is wrong with my account? =)
Glad to hear that everything is working well for you. My main need for posting this was to document my frustrations and also to warn people who were investing in their websites hoping for a stable host. The pain of moving hosts is something I’d rather not have to deal with again, especially when you’re looking for high uptime levels.
Webhost4life is great! I won’t say they are the best host for everyone, but it’s working for me just fine. I have no problem with webhost4life. I think this is the same for every hosting company. I doubt there’s one that’s perfect for every customers of theirs.
Moved from Webhost4life to http://www.datapacket.net and am glad I did.
I recommend webhost4life!