We had a client’s computer infected with some spyware that had locked the ability to change the background from a red background with a black box with words Danger: Spyware and promotional wording for an anti-spyware program.
The following Registry fix from Grey Knight was able to resolve this problem.
Relevant Links:
I’m hearing a lot about Brightcove and an alum from my college recently started working at the company too. If you’re looking for companies to watch this is probably one of them.
From Engadget’s interview with Jerremy Allaire, founder of Brightcove and former Chief Technology Officer at Macromedia, “Brightcove is building an online service and a retail internet television platform that will allow any rights holder and publisher of video and television products to offer direct to consumer distribution of those products with multiple forms of monetization”.
If you’re trying to upgrade SPSS on Windows look for the licrenew.exe program in the SPSS installation folder.
If you’re trying to upgrade SPSS on a Macintosh running OS X.x, try one of the following:
SPSS 10 License Upgrade on a Macintosh
SPSS 11 License Upgrade on a Macintosh
The License Renewal utility also ships on the SPSS 11 CD-ROM. Insert the SPSS 11 CD into your Macintosh and once mounted you will find the License Renewal Utility in the SPSS 11 volume. Double click on this License Renewal Utility and you will be prompted for the new license code. Click on the ‘Update’ button to check the status of the new license code or you can click on the ‘OK’ button to apply the new license code to your SPSS 11 for Mac OS X installation.
If you’re going to rebuild a company’s customer service reputation and customer experience, good foundations to start building on include transparency, accountability and brutal, yet humbling honesty. Kudos to the Comcast team for starting down this path.
We’re holding ourselves accountable and we are working hard to make real improvements across the board. While it will take us some time, we can and will do better than this.
Source: A Public Apology to Conal O’Rourke.
I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.
Leo Widrich, from Buffer, on Bad Customer Service Support
While at a conference recently, a vendor was using a Twitter activated vending machine from Innovative Vending Solutions.
Each Twitter-activated vending machine incorporates a touch-screen interface to display the instructions to the consumer. The consumer is prompted to “tweet” a specific #hashtag to a dedicated @handle from their mobile device. Once the consumer tweets the @ and #, a product is immediately dispensed from the machine. Apparently, the machine utilizes a unique hashtag that is specific to the machine, so you have to be standing directly in front of the machine in order to utilize this functionality.