I just found out about a nifty little application called Microsoft Time Zone that allows you to view the time in up to five different cities. Sure it’s easy to just switch your system clock, but figured someone out there could use another system tray icon.
When you hit rock bottom … time passes by so slowly.
An excellent portal to Information Security resources.
You can now download ActiveSync 4.0
The 1 week countdown to the most anticipated Dozing Dogs release has begun. This new release is scheduled to have comments enabled which was a major requirement for the new redesign of my site.
If you’re going to rebuild a company’s customer service reputation and customer experience, good foundations to start building on include transparency, accountability and brutal, yet humbling honesty. Kudos to the Comcast team for starting down this path.
We’re holding ourselves accountable and we are working hard to make real improvements across the board. While it will take us some time, we can and will do better than this.
Source: A Public Apology to Conal O’Rourke.
I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.
Leo Widrich, from Buffer, on Bad Customer Service Support
While at a conference recently, a vendor was using a Twitter activated vending machine from Innovative Vending Solutions.
Each Twitter-activated vending machine incorporates a touch-screen interface to display the instructions to the consumer. The consumer is prompted to “tweet” a specific #hashtag to a dedicated @handle from their mobile device. Once the consumer tweets the @ and #, a product is immediately dispensed from the machine. Apparently, the machine utilizes a unique hashtag that is specific to the machine, so you have to be standing directly in front of the machine in order to utilize this functionality.