The Clueless Manifesto

I’ve been meaning to blog about ‘The Clueless Manifesto‘ but have been putting it off for a while. If you haven’t read the article I highly recommend it, not only for more tips on creating passionate users but also because of the humility you’ll experience. In one of my marketing classes I had written a paper about how an educational institution could create passionate alumni by changing the way students were treated while they were at the instituion. My paper highlighted elements such as customer satisfaction and customer relationship manament as key foundations for a more passionate alumni body. However, after reading The Clueless Manifesto I think I missed one of the most important elements. How do you identify the most passionate alums while he or she is still a student? Can every single student become a passionate alum?

The Clueless Manifesto talks about creating passionate users by encouraging the people who see things differently, the same people who are not fond of established rules and yet because of their power to change, their presence cannot be ignored. Kathy Sierra says, ‘Do not underestimate the clueless ones’, yet can this same thinking be applied in an educational environment to create passionate alumni?


20 Technology Skills Every Educator Should Have

Laura Turner has written an excellent article on technology skills that people should now have if they plan on working in the education industry. The article, 20 Technology Skills Every Educator Should Have, is a great read but realistically can you imagine the amount of resistance an educational institution would face when trying to implement a process to standardize or review technology skill sets? Furthermore, aside from technology skills, most people would probably argue that interpersonal and administrative skills should also be benchmarked and evaluated. One argument that supports the article is that most higher education institutions are graduating students with the same skills listed below, and so it makes logical sense to ensure that the people with whom the students interact with are at least exposed to the skills. Nevertheless, do you think that the 20 basic technology skills listed below are a good collection of what an educator should have?

  1. Word Processing Skills
  2. Spreadsheets Skills
  3. Database Skills
  4. Electronic Presentation Skills
  5. Web Navigation Skills
  6. Web Site Design Skills
  7. E-Mail Management Skills
  8. Digital Cameras
  9. Computer Network Knowledge Applicable to your School System
  10. File Management & Windows Explorer Skills
  11. Downloading Software From the Web (Knowledge including eBooks)
  12. Installing Computer Software onto a Computer System
  13. WebCT or Blackboard Teaching Skills
  14. Videoconferencing skills
  15. Computer-Related Storage Devices (Knowledge: disks, CDs, USB drives, zip disks, DVDs, etc.)
  16. Scanner Knowledge
  17. Knowledge of PDAs
  18. Deep Web Knowledge
  19. Educational Copyright Knowledge
  20. Computer Security Knowledge

Related Links:

T.H.E Journal (Technology Horizons in Education Journal)