The Live Search add-on for Firefox gives you auto-suggestions from Live Search right in the browser while you’re typing your query.
The Live Search add-on for Firefox is available to install at https://addons.mozilla.org/en-US/firefox/addon/10434. It is based on the Open Search standard.
Last year I had created a browser search box. It’s powered with Google Co-op but allows for search to be narrowed down to a specificdomain.
ReadWriteWeb has a great article on how to use Facebook and still socialize with Friends, Family and Colleagues. The key is the use of friends lists. In Facebook I now maintain a Personal list and a Professional list. The friends list not only helps with quickly enabling or disabling access to a certain group but also purely for organization needs.
In the last few weeks, there’s been a number of discussions regarding the quality of Google (466453), Yahoo (92466) and Microsoft Live (95483) search results. I figured I’d jump into this discussion with a comparison of the SMS search services from these providers primarily based on the service I’ve used the most. Only one survived being added to my phone address book – Google.
According to the Google Enterprise Blog, Offline access is now available in Gmail Labs. To enable this feature:
If you’re going to rebuild a company’s customer service reputation and customer experience, good foundations to start building on include transparency, accountability and brutal, yet humbling honesty. Kudos to the Comcast team for starting down this path.
We’re holding ourselves accountable and we are working hard to make real improvements across the board. While it will take us some time, we can and will do better than this.
Source: A Public Apology to Conal O’Rourke.
I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.
Leo Widrich, from Buffer, on Bad Customer Service Support
While at a conference recently, a vendor was using a Twitter activated vending machine from Innovative Vending Solutions.
Each Twitter-activated vending machine incorporates a touch-screen interface to display the instructions to the consumer. The consumer is prompted to “tweet” a specific #hashtag to a dedicated @handle from their mobile device. Once the consumer tweets the @ and #, a product is immediately dispensed from the machine. Apparently, the machine utilizes a unique hashtag that is specific to the machine, so you have to be standing directly in front of the machine in order to utilize this functionality.