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Service Catalogs in the Education Sector

As a result of a project I’m involved with at work, I’ve recently become intimately familiar with a framework called ITIL. In essence, ITIL, short for  Information Technology Infrastructure Library, is  a set of recommended practises for managing information technology infrastructure, processes, operations and development. From a very high level, the beauty of implementing ITIL is that an organization now has a way to effectively categorize the list of services it offers and more importantly procedures on how to handle new requests from customers, or reports of problems.

Education Industry:

British Columbia Institute of Technology  -

California Department of Technology Services -

Central Piedmont Community College -

Clemson -

Illinois Department of Central Management Services

Medical College of Georgia -

National Institute of Health CIT -

Nevada Department of Information Services -

North Harris Montgomery Community College District -

Purdue University -

Stanford -

State of Kansas-

State of Maine Office of Information Technology -

State of Minnesota Office of Enterprise Technology -

State of North Carolina Office of Information Technology Services -

SUNY/Buffalo -

University of California Santa Cruz-

University of Kansas -

University of Massachusetts / Dartmouth-

University of New Mexico -

University of New South Wales -

University of Rhode Island -

University of San Francisco -