As a result of a project I’m involved with at work, I’ve recently become intimately familiar with a framework called ITIL. In essence, ITIL, short for  Information Technology Infrastructure Library, is  a set of recommended practises for managing information technology infrastructure, processes, operations and development. From a very high level, the beauty of implementing ITIL is that an organization now has a way to effectively categorize the list of services it offers and more importantly procedures on how to handle new requests from customers, or reports of problems.
Education Industry:
British Columbia Institute of Technology - http://www.bcit.ca/its/services/
California Department of Technology Services -Â http://www.servicecatalog.dts.ca.gov/ http://www.servicecatalog.dts.ca.gov/sbcs.asp
Central Piedmont Community College -Â http://www1.cpcc.edu/its/its-service-catalog
Clemson -Â http://ccit.clemson.edu/services/service_catalog/
Illinois Department of Central Management Services http://bccs.illinois.gov/ITCatalog/default.htm
Medical College of Georgia -Â http://www.mcg.edu/itss/services/index.htm
National Institute of Health CIT -Â http://cit.nih.gov/ProductsAndServices/ServiceCatalog/
Nevada Department of Information Services -Â http://doit.nv.gov/DoITServices.htm
North Harris Montgomery Community College District -Â http://dstc.nhmccd.edu/60427/
Purdue University -Â http://www.itap.purdue.edu/infrastructure/catalog/index.cfm?page=profile
Stanford -Â http://www.stanford.edu/dept/its/
State of Kansas-Â http://www.da.ks.gov/disc/services/ServiceCatalogV7.pdf
State of Maine Office of Information Technology -Â http://www.maine.gov/tools/whatsnew/index.php?topic=oit_news&id=41606&v=ViewArticle
State of Minnesota Office of Enterprise Technology -Â http://www.state.mn.us/portal/mn/jsp/content.do?agency=OETweb&id=-536890274
State of North Carolina Office of Information Technology Services -Â http://www.its.state.nc.us/ServiceCatalog/index.asp
SUNY/Buffalo -Â http://www-local.cse.buffalo.edu/Consulting/
University of California Santa Cruz-Â http://its.ucsc.edu/service_catalog/
University of Kansas -Â http://www.technology.ku.edu/services/category.shtml
University of Massachusetts / Dartmouth-Â http://www.umassd.edu/cits/services/servicecatalog.cfm
University of New Mexico -Â http://its.unm.edu/servicecatalog/
University of New South Wales -Â http://www.its.unsw.edu.au/services/cat/central_services.html
University of Rhode Island -Â http://podcast.uri.edu/~helpdesk/wiki/index.php/Help_Desk_Service_Catalog
University of San Francisco -Â http://www.usfca.edu/its/catalog/index.html