Remembering Great Customer Service
I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.… Read More »Remembering Great Customer Service
Quotes
Quotes from Leo Nelson
Everything you do should last longer than you
Every decision you make should be for the long term. Everything you do should last longer than you. Nathaniel Ru
Convenience
Convenience is the enemy of security  - Anonymous or the corollary Security is the enemy of convenience  - Anonymous
Protocols
Dave Winer on protocols: Think of a protocol like a road. You could have a wonderful road. Well paved. Wide lanes. Great rest areas. But… Read More »Protocols
Pause to Wonder
He who can no longer pause to wonder and stand rapt in awe, is as good as dead; his eyes are closed.- Albert Einstein
Entrepreneurship
Dave Ramsey on entrepreneurship, motivation or just plain getting things done: It is your job to get up, leave the cave, kill something, and drag… Read More »Entrepreneurship