Terms of Service Summary
Forgot to read the terms of service for a service you registered for recently? Want a brief and quick summary of how a service provider… Read More »Terms of Service Summary
Transparency
Unroll.me
Unroll.me – is an interesting service that helps automate unsubscribing from mailing lists, but what caught my eye is their approach to describing data practices… Read More »Unroll.me
Comcast Apology
If you’re going to rebuild a company’s customer service reputation and customer experience, good foundations to start building on include transparency, accountability and brutal, yet… Read More »Comcast Apology