Skip to content

Transparency

Unroll.me

Unroll.me – is an interesting service that helps automate unsubscribing from mailing lists, but what caught my eye is their approach to describing data practices… Read More »Unroll.me

Comcast Apology

If you’re going to rebuild a company’s customer service reputation and customer experience, good foundations to start building on include transparency, accountability and brutal, yet… Read More »Comcast Apology